Mission: Ensure the seamless transition for Survivors from the initial support provided by the Army Casualty Assistance Officer to long-term, ongoing referral assistance. Our services are regional and available at locations closest to the Survivor's current residence. Although SOS is an Army program, any Survivor requesting help will be assisted.
Purpose: Survivor Outreach Services (SOS) Support Coordinators provide Military Survivors with social and emotional support and help navigate the benefits process.
Our Fallen Soldiers have paid the ultimate sacrifice. Their Families deserve our respect, gratitude and the very best we can provide. If you are a surviving Family member, Survivor Outreach Services offers you support, information and services closest to where you live, when you need it and for as long as you need it.
Survivor Outreach Services is part of the Army Casualty Continuum of Care. This continuum is designed to provide long-term support to surviving Families of Fallen Soldiers. Our goal is to reassure Survivors that they remain valued members of the Army Family.
Liaison to DoD agencies & benefits coordination such as Defense health agency and Defense Finance & Accounting Services
Liaison with non-Federal agencies, such as Tragedy Assistance for Survivors, Gold Star Wives, Gold Star Mothers & Gold Star Fathers
Milestone Managements, such as changes in benefits, entitlements, financial stability and recertification of enrollment of children in full-time education
Outreach events, bereavement team support, life skills and resiliency education, financial counseling, estate planning, monthly newsletters
Referrals to grief counseling & specialized support groups, community resources, State Agencies, and government and nongovernmental organizations, such as Military OneSource and the US Department of Veterans Affairs
Annual outreach to Survivors in order to keep them connected to the Army Family and provide updated information about the benefits
